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Service

Gullwing shield set up a professional technical service centers to provide comprehensive, efficient, high quality full service to customers by experienced engineering and technical experts, strict implementation of ISO quality system, to provide better quality assurance and after-sales service system. Will give top priority to product quality and service, from product design to after-sales service to monitor the entire process, providing customers with real high-quality services, to ensure that customers receive the highest return on equipment investment channels, the body is now the highest value equipment.

solution

pre-sale service
       Ø With professional consultants fully understand customer needs;
       Ø send professional engineer on the project site investigation, analysis, evaluation;
       Ø thorough understanding of the needs of users, to provide personalized system solutions and recommendations;

Service
       Ø Professional Network Consulting Services
       Ø 24-hour technical guidance services
       Ø-site installation and commissioning guidance services
       Ø Preventive regular inspection service
       Ø customer training and guidance services
Service Guarantee
       Oversight Commissioner customer service quality Ø specified
       Ø adequate supply of spare parts guarantee uninterrupted system operation
       Ø service team of professional engineers guarantee quality of service
       Ø for customer maintenance needs and provide appropriate service program
       Ø systematic service management processes and supervision system to ensure high quality and efficient service
       Ø of customer follow up call, listen to feedback on the services, tracking the quality of service, the establishment of customer service files systems, long-term follow-up service.

Care and Maintenance
      Gullwing Shield company for each product life-long maintenance and professional maintenance services, 365 days a year 24-hour technical guidance services to ensure the best working status of equipment, well-trained professional and technical personnel, flexible preventive maintenance program, no holidays fast service, continuous communication of information, one on one personalized service, so that users no worries!